Partial System Disruption
Last updated: Today at 23:53 PM (BST)
Current Incidents
Core Switch Failure
A primary network switch in the Main Library has failed, affecting wired and wireless connectivity.
LMS Authentication Errors
Some users are reporting "Access Denied" errors when trying to log into Canvas.
Email Delivery Delay
Intermittent delays in delivering external emails to university accounts.
Service Health
| Service Name | Status | 90-Day Uptime |
|---|---|---|
|
Microsoft 365
Email, Teams, OneDrive
|
Operational |
99.98% Uptime
|
|
Student System
MyManchester, Registration
|
Operational |
99.12% Uptime
|
|
Network / Wi-Fi
eduroam, Campus Wired
|
Performance |
97.50% Uptime
|
|
Duo MFA
Multi-factor authentication
|
Operational |
100.00% Uptime
|
|
LMS (Canvas)
Course Materials & Quizzes
|
Operational |
99.95% Uptime
|
|
GlobalProtect VPN
Secure remote access
|
Operational |
99.90% Uptime
|
|
University Email
Student and staff email accounts
|
Operational |
99.99% Uptime
|
|
Printing Services
Campus printing and credits
|
Operational |
98.80% Uptime
|
|
Zoom
Video conferencing and meetings
|
Operational |
100.00% Uptime
|
|
Turnitin
Academic integrity and plagiarism check
|
Operational |
100.00% Uptime
|
|
Panopto
Lecture recording and video management
|
Operational |
100.00% Uptime
|
Scheduled Maintenance
Student Records System Update
Core Network Switch Replacement
Duration: 22:00 - 04:00 (6 hours)
Library PC Cluster Update
Scheduled software updates and security patches for all student PCs in the main library.
Campus Fiber Maintenance
Network Firmware Upgrade
Critical firmware upgrade for core routers to enhance security and performance.
Storage System Expansion
Adding new storage nodes to the research data cluster. Brief intermittent access delays may occur.
Incident History
February 21, 2026
GlobalProtect VPN Connection Dropping
resolvedStudents and staff were unable to authenticate with GlobalProtect VPN. The root cause was an expired security certificate. Resolved by 16:15.